VSAuctions Privacy Policy

Company Name: VSAuctions

Last Updated: 10/26/2025

1. Introduction

Welcome to our privacy policy. We respect your privacy and take the protection of personal information very seriously. We understand that your trust is our most important asset.

To provide you with our full range of auction products and services we need to collect and process certain information about you.

The purpose of this policy is to describe the way that we collect, store, use, and protect information that can be associated with you or another specific natural or juristic person and can be used to identify you or that person (personal information).

This privacy policy must be read in conjunction with our Terms and Conditions.

2. Audience

This policy applies to you if you are:

  • a visitor to our website, mobile site, or
  • a customer who has participated in an auction or requested a service that we provide or
  • anyone contacting us by phone, SMS, email, in letters and other correspondence, and in person.

3. Personal Information

Personal information includes:

  • certain information that we collect automatically when you visit our website;
  • certain information collected on registration (see below);
  • certain information collected on submission; and
  • optional information that you provide to us voluntarily (see below);

but excludes:

  • information that has been made anonymous so that it does not identify a specific person;
  • permanently de-identified information that does not relate or cannot be traced back to you specifically;
  • non-personal statistical information collected and compiled by us; and
  • information that you have provided voluntarily in an open, public environment or forum including any blog, chat room, community, classifieds, or discussion board.

3.1 Common Examples

Common examples of the types of personal information which we may collect and process include:

  • identifying information – such as your first name and last name;
  • contact information – such as your phone number and email address;
  • payment information – such as billing address and payment method details;
  • auction activity – such as items bid on, won, or listed for sale;

4. Acceptance

4.1 Acceptance Required

You acknowledge and accept all the terms of this policy when accessing the website to participate in auctions or request our services.

If you do not agree with anything in this policy, then you may not access the website and participate in auctions or request our services.

4.2 Legal Capacity

You may not access our website or participate in auctions or request our services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.

4.3 Deemed Acceptance

By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.

4.4 Your Obligations

You may only send us your own personal information or the information of another data subject where you have their permission to do so.

5. Changes

We reserve the right to change the terms of this policy at any time. All changes to this policy will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this policy.

If you do not agree with the changes, then you must stop using the website and our services. If you continue to use the website or our services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.

6. Collection

6.1 Purposes for Collection

We may use or process any auction or services information, or optional information that you provide to us for the purposes indicated in this privacy policy. We generally collect and process your personal information for various purposes, including:

  • auction purposes – such as facilitating bidding, sales, and auction management;
  • payment purposes – such as processing payments and managing financial transactions;
  • marketing purposes – such as pursuing lawful related marketing activities;
  • business purposes – such as business intelligence and analytics, service improvement, internal audit, accounting, business planning;
  • legal purposes – such as handling claims, complying with regulations, or pursuing good governance.

6.2 On Registration

Once you register on our website to create an account, you will no longer be anonymous to us. You will need to provide certain personal information when you register on our website.

This personal information will include:

  • your first name and surname;
  • your email address;
  • your telephone number;
  • your password.

6.3 Auction Participation

When you participate in auctions on our platform, we collect information about your bidding activity, items won or sold, and transaction history to facilitate the auction process and maintain records.

6.4 Cookies

We may place small text files called 'cookies' on your device when you visit our website. Cookies and similar technologies are used to enhance your experience on websites by remembering your preferences etc.

7. Disclosure

7.1 Sharing

We may share your personal information with:

  • our service providers under contract who help provide certain services or help with parts of our business operations, including fraud prevention, payment services, technology services;
  • other auction participants as necessary to facilitate transactions (such as buyer and seller contact information);

7.2 Law Enforcement

We may disclose personal information if required:

  • by a subpoena or court order;
  • to comply with any law;
  • to protect the safety of any individual or the general public; and
  • to prevent violation of our customer relationship terms.

8. Security

All the information we receive about you is stored on secure servers and we have implemented technical and organisational measures that are suitable and necessary to protect your personal data. We continually evaluate the security of our network and adequacy of our internal information security program.

Please note, despite the measures we have implemented to protect your data, the transfer of data through the Internet or other open networks is never completely secure and there is a risk that your personal data may be accessed by unauthorised third parties.

9. Your Rights

9.1 Marketing

You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal information. You can also exercise the right at any time by contacting us or using the unsubscribe functionality ("opt out") on our email communications.

9.2 Access to Information

You have a right to see/access your personal information kept by us. You may instruct us to provide you with any personal information we hold about you upon receipt of a written request.

9.3 Amendments to Information

You are entitled to correct, update or amend any personal information you submitted to us by contacting us.

10. Retention

We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:

  • retention of the record is required or authorised by law; or
  • you have consented to the retention of the record.

During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information.

11. Contact Us

Should you have any questions, comments and/or requests regarding this Privacy Policy, please contact us:

12. Limitation

We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third party websites.